SMBOnline 360° INTELLIGENCE - Timely Knowledge, Right Decisions

We recently introduced this site focused on Business Intelligence solutions for small and medium sized businesses (SMBs) using Zoho and other web technology applications.

A key objective of Business Intelligence is to connect people, business processes and technologies to the strategics goals of a business. Use BI and dashboards to develop a single intelligent interface through which employees understand what's going on and can use that knowledge to decide on appropriate actions.

Here are some key factors to consider:

• Business Intelligence must bring insight to the right people at the right time
• Business Intelligence can help employess make the right decisions
• Business Intelligence benefits improve and compound as companies gain experiece and spread better decision making across the enterprise
• Business Intelligence should help to raise productivity and efficiency
• Better Business performance goes hand in hand with pervasive use of Business Intelligence

See our January 2009 newsletter

Zoho Seminar Series - "Make it Work for My Business"

Introducing the "Make it Work for My Business" Zoho Seminar Series

Starting in 2009, SMBOnline 360° will be offering a series of webinars focused on the Zoho suite of applications.

Beginning with Zoho CRM, the first webinar is entitled:
"Getting Maximizing Value from Reports & Dashboards in Your Business"

Here are some of the topics we will cover in this webinar:

Creating Reports
Viewing Reports
Customizing Reports
Managing Report Folders
Scheduling Reports
Exporting Reports
Deleting Reports
Creating Dynamic Dashboards

See this course outline.

Want to make informed business decisions? Here are some key CRM metrics to help you do so.

Also coming soon.... Zoho CRM - Product Customization. Here's a preview of this exciting, interactive webinar.