Just getting back into the swing of things with my CRM blog. Been a bit focused on Zoho CRM lately and got a bit distracted. However, I realized that Zoho CRM is such a great product that I can share here about it as well. My current project is building a Zoho Knowledge Management system with one of the areas being CRM related. Hope you can join in to share your expertise. If this sounds interesting, drop me a line and I'll give you more information. Stay tuned as the project unfolds......