How Customer Centric are you?

I came across this site in my internet travels called Round - The Home of Customer Centricity. They have devised a Customer Centricity Indicator. CCIndicator is an on-line high-level capability assessment tool to give an indicator on where an organisation is on the customer centricity journey.Here's what they say, "Customer centricity is not a destination; it's a journey of discovery that benefits your customers, employees and shareholders". Along the customer centricity journey you will answer some key questions: Where are you on the journey to customer centricity? Take the test